Refund Policy

At The Digital Monster LLC, we are committed to providing our customers the best digital products and courses that meet their educational, tech, entertainment, and positive needs. We strive to ensure your satisfaction with every purchase. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and obligations.

Eligibility for Refunds

You are eligible for a refund if you have made a purchase directly from The Digital Monster LLC and meet the following criteria:

You have experienced technical issues or problems with accessing our digital content that were not resolved within a reasonable time frame.

You have accidentally made a duplicate purchase.

You have not downloaded or accessed the purchased content.

We do not offer refunds for products or services that have been consumed, downloaded, or accessed.

Requesting a Refund

To request a refund, please contact our customer support team within 30 days of your purchase. You can reach us at info@thedigitalmonster.com

Provide your order details, including the order number and the reason for your refund request.

Our team will review your request and, if eligible, initiate the refund process.

Refund Processing

Refunds will be processed within 30 working days after approval.

Refunds will be issued to the original payment method used for the purchase.

Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider’s policies.

Cancellation Policy

You have the right to cancel any subscription service provided by The Digital Monster LLC at any time. Cancellations will take effect at the end of the current billing period, and no further charges will be incurred.

Changes to the Refund Policy

The Digital Monster LLC reserves the right to modify or amend this refund policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

If you have any questions or require further assistance regarding our refund policy, please do not hesitate to contact our customer support team at info@thedigitalmonster.com We are here to assist you and ensure your satisfaction with our services.

Thank you for choosing The Digital Monster LLC for your digital content needs.